Features
Everything your business needs to stop losing leads
Every plan starts with the same honest, always-on assistant. Higher plans add more ways to catch, prioritize, and follow up on every lead.
A chatbot that actually knows your business
Trained directly on your website's real content — not a generic script. It answers using your actual services, pricing, and policies, and says so honestly when it doesn't know something instead of guessing.
- Answers instantly, 24/7 — nights, weekends, on the job
- Retrains automatically when your website changes
- Flags genuinely dangerous situations at every tier — never gated behind a paid plan
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Every business gets its own AI, never a shared script
Two customers on the same plan get two completely separate assistants. Yours is trained only on your website, answers only for your business, and keeps its leads in your dashboard — nothing is pooled with anyone else's, and no one else's answers ever show up in your chat.
- Own training data
- Own answers
- Own leads
- Own training data
- Own answers
- Own leads
- Own training data
- Own answers
- Own leads
Three customers, three completely separate assistants.
Every lead captured, nothing lost
The moment a visitor shows interest, the assistant collects their name, contact info, and what they need — then emails you and drops it straight into your dashboard's Leads list.
- Emailed to you the moment it comes in
- Name, contact, and what they need — all in one row, nothing to re-type
- Mark each lead New, Contacted, Qualified, Booked, Won, or Lost as you work it
| Lead | Need | Status |
|---|---|---|
| Mike Torres(608) 555-0148 | Water heater not heating | HotNew |
| Danielle Chodanielle.cho@gmail.com | Quote for panel upgrade | WarmNew |
| Ray Delgado(414) 555-0192 | Yearly maintenance plan | ColdContacted |
Never miss a lead because you were the only one watching
Add logins for your office manager, your dispatcher, or whoever's on call this week. Everyone sees the same Leads list, so a lead doesn't sit untouched because the one person who checks the inbox was under a sink.
- A separate login for each person — no shared password to pass around
- One Leads list for the whole team — nobody forwards emails
- Lead statuses update for everyone, so two people don't call the same customer
- TR Tony Rossi OwnerRossi Plumbing Active
- DK Dana KowalskiOffice manager Active
- LM Luis MendezDispatcher Active
- JP Jordan ParkOn-call technician Invite sent
Know which leads need you right now
Not every message is a job for tonight. The assistant reads each conversation and tags it — how urgent it is, whether it's a homeowner or a business, roughly what the job's worth — so the leak under the sink reaches you first and the "maybe next spring" quote waits until morning.
- Urgency, customer type, and estimated value on every lead
- High-priority leads notify you instantly, the rest wait in the list
- UrgencyCritical
- Customer typeResidential
- Est. value$450+
Follow-up that happens even when you forget
Most quotes don't die because someone said no. They die because nobody checked back. When a conversation goes quiet, the assistant will wait, then follow up on its own — and you'll see the reply in the same Leads list as everything else.
- Checks back in automatically when a conversation stalls
- Every follow-up and reply shows up on the lead's row
- Planned for the Scale plan. Not available yet.
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Visitor asked about a water softener quote, then stopped replying.
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No follow-up if they replied in the meantime.
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AssistantStill interested in getting a quote?
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Lead moved to Booked.
One dashboard that answers “is this working?”
Open one screen and see how many conversations turned into leads, what visitors ask most, and which questions the assistant couldn't answer — so you know whether it's earning its keep and what to add to your website next.
- Chat-to-lead rate — how many conversations became a real lead
- Most-asked questions — what customers actually want to know
- Unanswered questions — the gaps to fill on your site
- Do you offer same-day service?34
- What's your service area?27
- Do you charge for estimates?19
- Do you install tankless water heaters?Asked 6 times · not on your site
- Do you offer financing?Asked 4 times · not on your site
Built to grow past just your website
When your customers message you on Facebook or Instagram instead of your site, it's the same assistant answering — same training, same honesty, same Leads list. Scale adds the pieces a growing shop runs on.
- Structured diagnostic questions, so you arrive knowing what the job is
- Recognizes returning customers
- Website + Facebook + Instagram, one assistant everywhere
- Unlimited integrations
- White-label branding and priority support
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Next step
See it all in action
Compare every plan side by side and estimate what the leads you're missing are costing you — both are on the Pricing page.