A missed call at 10:42 PM. A burst pipe on the website chat at 11:08. Here's what MyProspectPortal does with them while the owner's asleep, and what's waiting at 7 the next morning.
8 steps · about 2 minutes · example business and data
Rossi Plumbing types in their web address. The assistant reads the site and learns the services, hours and service area, so its answers come from Rossi's own pages instead of a template.
A homeowner calls about a leaking water heater. Nobody picks up, and they don't leave a voicemail. Most people would just call the next plumber. Instead, they get a text from Rossi's business number asking what they need.
Text sent automatically · 10:42 PM
Reply forwarded to the owner's phone · 10:46 PM
Someone else finds Rossi on Google and opens the chat. The assistant answers from Rossi's own pages, gets what the team needs to call back, and marks it urgent so it's the first thing they see.
The owner opens one inbox instead of four apps. Website chats, texts, emails and Facebook messages are all there, newest first, each with a one-line summary. Replies go back out on whatever channel the customer used.
Not everyone who writes in is a customer. Every new contact, from every channel, gets checked within seconds. Sales pitches, job seekers and personal messages stay in the inbox. Real leads move on.
4 leads added to your pipeline · 2 kept out
Leads land in New. When a customer replies, their card moves to Qualified on its own. Assign a job to a tech, and the next follow-up date fills in for you, so nothing sits forgotten in a notebook.
Replied · moved automatically
Rossi schedules jobs in Jobber. New leads from MyProspectPortal show up there on their own, so nobody copies names from one screen to another at the end of a long day.
The home screen leads with money: what's in the pipeline, what you've won, and who needs a call today. No vanity charts.
Pipeline value, last 9 weeks
Example data
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