Plumbing · Missed-call text-back & AI chat
Burst pipe at 11 PM. The caller gets a text, not your voicemail.
Water on the floor doesn't wait for a callback. If you can't pick up, the caller gets one short text from your business asking what's going on, and their reply comes straight to your phone.
Keep your number · 14-day free trial · No credit card
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(555) 014-2290Rang out · no voicemail left
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Your assistant Hi, sorry I missed your call. I'm a little busy right now, I'll get back to you as soon as possible. What can I help with?(555) 014-2290 Pipe burst under the kitchen sink and water's everywhere. Can you come tonight?
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EmergencyNew lead · (555) 014-2290Burst pipe · active leak tonightSent to your phone Text back from your own cell
Voicemail vs. a text
The difference is who they call next.
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They hang up at the voicemail greetingAnd call the next plumber on Google.
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You find out hours laterA number in your call log, no idea there's water on the floor.
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You call back coldBy then another plumber is already there.
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A text from your businessWhile they're still looking for the shutoff valve.
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They tell you what's wrong"Pipe burst under the sink" beats a blank missed call.
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You answer from your own phoneWith the details in hand, before you load the truck.
Pricing out an answering service? Compare voicemail, text-back and answering services
How it works
Three steps. You keep your number.
No new phone, no app to keep open. Calls you answer ring exactly like they do now.
Turn on call forwarding.
We set up a number that receives your forwarded calls. You dial one short code from your phone so only the calls you don't pick up get forwarded.
The caller gets one text.
When the call rings out, they get a short text from your business asking what they need. One text, not a string of them.
Their reply comes to your phone.
Read it between jobs, see what they need, and call or text back when you're ready.
AI website chat · every plan
Your website answers while you work.
The chat learns your services from your own website pages and saves every lead it talks to.
Flags active leaks for a fast callback
Answers "do you do water heaters?" from your own pages
Captures name, phone and address while they wait
Questions
Straight answers.
What happens if someone calls about a burst pipe and I can't answer?
With missed-call text-back on, they get one text from your business asking what they need. Their reply comes to your phone, so you know it's an active leak before you call back.
Can it text only after hours?
Yes. Pick day and night, or only when you're closed. Outside the hours you choose, no text goes out.
Will the website chat know which jobs I take?
It answers from your own website pages. If your site lists water heaters, drain cleaning or repiping, the chat can tell visitors you do them.
Does it sort emergencies from routine requests?
Every plan flags safety-critical situations automatically. Pro and Scale add urgency triage, which tells an active leak from a routine request.
Do I have to change my phone number?
No. You keep your number. Your carrier only forwards the calls you don't answer, and the ones you do answer ring like normal.
Which plans include missed-call text-back?
Pro and Scale. It isn't included on Essential. Website chat is on every plan.
Get started
The next burst-pipe call doesn't have to go to someone else.
Missed-call text-back comes with Pro and Scale. Website chat comes with every plan. Try it for 14 days. No credit card, no contract.